How Matisa collects, uses and protects the personal data of visitors to this site or those who contact us.
Last updated: August 13, 2026 · Effective as of the publication date.
This Privacy Policy applies to the matisa.com.br website and is the responsibility of Matisa Máquinas de Costura e Empacotamento Ltda. ("Matisa", "we"), a national manufacturer of industrial bagging, sewing and sealing equipment, headquartered in Limeira, São Paulo, Brazil.
For the purposes of Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD), Matisa acts as the controller of personal data processed through this website.
This website was designed to collect as little data as possible. We have no registration forms, login or customer area — contact happens directly by WhatsApp or email, at the visitor's initiative.
| Situation | Data involved |
|---|---|
| You click a WhatsApp button | Your phone number and the conversation content are recorded on WhatsApp/Meta, not on our servers. |
| You send us an email | Email address, name (if provided) and message content. |
| Browsing the site | Basic technical browser data (device type, screen resolution) needed for the site to function — we don't use our own tracking cookies or ad pixels. |
If we add quote forms, a newsletter, or traffic analysis tools (such as Google Analytics) in the future, this policy will be updated before those changes take effect.
We use the data you voluntarily send us exclusively to:
We do not use your data for purposes other than those stated at the time of contact, nor do we use it for automated decisions that affect your rights.
This website uses third-party resources that may set their own cookies or collect technical access data, independently of Matisa:
We recommend reviewing these services' privacy policies for more details on how they handle your data.
Matisa does not sell, rent or share your personal data with third parties for marketing purposes. Data you send us may be accessed by:
We adopt reasonable technical and administrative measures to protect the data we process against unauthorized access, loss, alteration or leakage. No system is 100% immune to incidents — should we identify a significant risk to your data's security, we will notify you and Brazil's National Data Protection Authority (ANPD) as required by the LGPD.
We keep contact data for as long as necessary to fulfill the purpose for which it was collected (responding to your request, formalizing a sale, fulfilling a warranty) and, where applicable, for the period required by legal, tax or accounting obligations. After that period, the data is deleted or anonymized.
Under Article 18 of the LGPD, you have the right to:
To exercise any of these rights, contact us through the channels listed in section 11.
This website has an institutional and B2B commercial purpose (sale of industrial machinery) and is not directed at anyone under 18. We do not intentionally collect data from children or teenagers.
We may update this Privacy Policy periodically to reflect changes in our practices or in applicable law. The last update date is always shown at the top of this page. We recommend revisiting it from time to time.
Questions about this policy or about how we handle your personal data can be sent to:
